Shipping Policy

We are committed to delivering your order as quickly and safely as possible. Below you can find details about our shipping process.

Order processing time
Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Shipping time
Estimated delivery times depend on the destination country.

United States: 7–12 business days
Europe: 7–14 business days
Canada: 8–14 business days
Other international locations: 10–18 business days

Delivery times may vary depending on customs processing and local postal services.

Shipping cost
Shipping costs are calculated at checkout based on your delivery location.

From time to time we may offer free shipping promotions, which will be clearly indicated on the website.

Order tracking
Once your order has been shipped, you will receive a tracking number by email so you can follow your delivery status.

Customs, duties, and taxes
International orders may be subject to customs duties and taxes determined by the destination country.

These charges are the responsibility of the customer.

Incorrect address
Please ensure that your shipping address is correct before completing your purchase. We cannot be responsible for orders shipped to incorrect addresses provided by the customer.

Lost or delayed shipments
If your order has not arrived within the expected delivery time, please contact us and we will assist you in locating the shipment.

Contact
For shipping questions, contact us at:

contact@lunellecloset.com